Warranty/Care

Warranty

Masland Carpets & Rugs provides a two-year limited repair or replacement warranty on all of our carpets. Masland Carpets warrants to the initial purchaser and original seller that its carpets will be free from manufacturing defects for a period of two (2) years from date of delivery to the original seller. This is a limited warranty and contains specific exclusions and limitations.

In addition to the two year manufacturing warranty, our products also carry additional supplemental warranties provided by our yarn manufacturers. Specific warranties applicable for each carpet are listed for each product.

For additional warranty information please download the corresponding warranty PDF document listed below:

For warranty claims, please contact your local authorized Masland Carpets & Rugs retailer.

Care

No other home furnishing product will enhance your home’s overall appearance more than new carpet. It adds style and luxurious comfort and, when properly selected and maintained, represents one of the best investments you can make in adding to the beauty of your home’s interior.We appreciate your investment in Masland carpet.

Our commitment to quality is your assurance of carpet that will perform for years to come. We hope you will take a few minutes of your time to learn how to extend the useful life and beauty of your new carpet.

Residential carpets manufactured with today’s technology seldom “wear out.” Instead, over time accumulated soil and traffic cause the appearance to deteriorate as the carpet loses its original resiliency and luster. You can do much to prolong the life of your carpet by adopting a regular maintenance program that incorporates the following recommendations:

Preventative Maintenance
Vacuum Regularly
Prompt Removal of Spots and Spills
Professional Cleaning

Please refer to the cleaning agents/methods guide in the warranty brochure (pages 8, 9) for additional information